Frequently Asked Questions

Everything you need to know about your Avicii Official Merchandise order.

How do I know if the merchandise is authentic?

All products sold on this store are 100% official Avicii merchandise. We work directly with the estate to ensure every item meets the highest standards of quality and honors Tim’s legacy.

What is your worldwide shipping policy?

We ship globally to most countries. Shipping costs and delivery times vary by location, typically ranging from 5-10 business days for international orders. You will receive a tracking number as soon as your order leaves our warehouse.

How should I care for my apparel to ensure it lasts?

To preserve the quality of the prints and fabric, we recommend washing all apparel inside out in cold water. Tumble dry on low heat or hang dry to prevent shrinkage and maintain the vibrancy of the designs.

What is your return and exchange policy?

We offer a 30-day return policy for unused and unwashed items in their original packaging. If you received a damaged item or the wrong size, please contact our support team to initiate a free exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.

Are there any limited edition drops?

Yes, we occasionally release limited edition collections and tribute pieces. To stay informed about exclusive drops and restocks, we recommend signing up for our official newsletter.